Nokia Networks pioneers OSS software as managed service

Nokia Networks is launching Operations Support System as a service, enabling operators to shift capital expenditure to operational expenditure for more predictable as well as lower cost.

Two OSS tools are being offered as a service: Nokia Performance Manager to help operators manage the performance and capacity of 2G, 3G and LTE networks, and Nokia Service Quality Manager which gives operators real-time view of service quality across mobile broadband and IT networks.

According to Cellular­_news.com, Nokia Network claims that overall operator costs can be 19 per cent lower than with conventional business models, due to reduced installation, integration and operational cost.

Hosted by Nokia Networks, the tools are supported by its Global Delivery Centers. An operator can choose to take the tools with maintenance and basic services such as Key Quality Indicator modeling for Service Quality Manager, for example, or a more comprehensive package that also includes service management for a fully outsourced service operations centre.

“Software as a Service models are used widely in the Information Technology industry, but in the telco market most operators still buy software solutions as an upfront investment.

“We are first to offer telco OSS software and related expertise as a service under our Managed Services banner,” said Amit Dhingra, head of Managed Services at Nokia Networks.